In light of recent Covid 19 outbreak news, at Cumber's we have changed our standard operating procedures in order to safe guard you, our customers and staff members alike. Thus, we have laid foundations to enable us to re-create our business practices to align to a more contact less, streamline business model. We have outlined the changes in our Cumber's Guest Guide & Condo Operating Manual .
It is our hope that you find these documents helpful but should you have any queries, please do not hesitate to contact us directly. Thank you!
You may wonder what we do with this information?
We require this information to understand your needs and provide you with a better service. In particular for the following reasons:
Internal record keeping;
We may use the information to improve our products and services. Or alternatively, we may periodically send emails about new products, offers, special promotions, feedback purposes or other information which we think you may find interesting using the email address which you have provided.
We do not pass on any information that you give us, or share it with third parties, unless it is with your express authorisation to do so.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical and managerial procedures to safeguard and secure the information we collect online.
The information on this web site has been compiled to provide you with information on Cumber's Tropical Apartments and its facilities and activities. While we have made all reasonable efforts to provide accurate information we do not warrant or represent its accuracy and we reserve the right to make changes to it at any time without notice. Cumber's accepts no responsibility or liability for any losses or damages of any kind arising out of the use of any information contained on this website, to the extent permitted by law. The information and images on this website are copyright of or licensed to Cumber's Tropical Apartments and the producer of this website - Designshur©. Information and images on this website can not be reproduced without Cumber's Tropical Apartments express consent.
Terms of business
Most bookings are subject to a 20% non-refundable deposit, agreed at the time of booking. The remaining balance is then due 7-14 days prior to arrival or as stated within our quotation email. In the event of bookings 7 nights or less, the full cost is payable prior to arrival at Cumber's Tropical Apartments, Christchurch. Should a cancellation occur more than 40 days prior to the arrival date, any refundable amounts (less 20% deposit monies taken) will attract a min fee of $30 USD, to recover a small proportion of incurred bank and credit card charges.
We accept most debit, credit cards and cash
It should be noted that we have a strict, licensed, occupancy level from which we operate. To accommodate any additional person outside of normal occupancy, within any apartment, will attract a surcharge. (Normal occupancy is stated as 2 persons, within a 1 bedroom and a maximum of 4 people within 2 bedroom). The maximum number of additional guests is restricted to one person per apartment and only with authorisation from Management.
We reserve the right to refuse accommodation or evict any additional persons occupying an apartment outside of normal capacity, without prior consent.
At Cumber’s, we welcome visitors but would request that overnight stays be limited to check in guests only.
It is essential that any guest group members, with staggered arrival dates/times, report to the Office on arrival at Cumber’s, to enable individual check in.
Any violation of these terms of business will mean the eviction of the offending party and could result in the expulsion of the whole group, without recourse or recompense.
Check in time: 2 pm on day of arrival
Check out: By midday on day of departure
*Later Check-ins & outs beyond these times should be notified on booking, is subject to availability and/or an additional fee.
See terms & conditions for full details - Cumber's Terms & Conditions of Business