In short, no we follow and adhere to the Government guidelines set for our industry. Thus, a negative PCR test is no longer required. We would request that our guests are considerate and mindful of the safety of other guests should they believe that they are showing symptoms. This may include taking the necessary measures to avoid the spread of the virus (maintaining hygiene standards) and socially distancing.

Cumber’s Tropical Apartments is located in Pegwell Gardens, near Oistins, Christ Church, Barbados. We can be found on Google maps referencing our full name.

Yes, most credit and debit cards are accepted at Cumber’s including American Express and Discovery.

Two booking options are available to potential guests. Those comfortable with online booking can go to the Cumber’s website – www.cumbersbarbados.com – click on the ‘book a condo’ tab. Type in vacation/holiday dates to and from. Peruse the condominium options available for that period. Click ‘more info’ or the picture, for details. Browse descriptions, photographs and make a selection. Click’ Book now’ which will open a secure payments screen to review the booking, review terms of business and input credit card details. An automated confirmation will be sent to the email address provided. Cumber’s office staff will check your booking and send a Reservation Confirmation. Alternatively, if you feel happiest with a one to one contact booking method, we are available from Monday – Friday, 9 am to 5 pm on 1-246-4285597 or more conveniently we are available on WhatsApp on 1-246-2476814. Should wish to contact us during the weekend, please leave us a message, along with your telephone number and we will return your call as soon as we are able. In the rare case, where there is a problem with your online booking, we will ring you to offer you available alternatives.

Your comfort and safety has always been our prime concern. Thus, a safety decision was made to wait until the government directives and protocols were published before putting revised measures into place, in accordance to the same. It started with our cleaning protocols, whereas, in the past, we have prided ourselves in attaining and maintaining standards well known and reviewed by our guests; Covid 19 has ensured that our staff members have undergone retraining and we have written deep cleaning protocols operations and checks, to which they must adhere. To maintain the cleanliness standards throughout your stay, we supply you with extra cleaning cloths and disinfectant to keep your surfaces hygenically clean and hand sanitisers for your use. In addition, to the deep cleaning protocols set, every condominium undergoes a final disinfectant procedure just prior to check in. All paper products, such as telephone directories and welcome packs have been removed and welcome pack contents are now available in the e-copy Guest Guide & Condo Operation Manual. Cumber’s has recently updated their business practices to allow for smoother, less contact procedures to operate and safeguard all parties during these uncertain times. For example, we offer less contact check ins, where office procedures are kept to a minimum and key box entry is available, should you wish it. it should be noted that ID verification would be needed,

Our Terms & Conditions are there to protect all parties involved in the booking process. It is in place to prevent issues from arising by being clear about how everything works, along with each person’s responsibilities whilst occupying our condominiums. Reservation and Business Terms & Conditions are available to view online at the time of automated booking or within the Reservation Confirmation form sent via email.

At Cumber’s we operate a 20% non-refundable deposit on all bookings. However, we believe in giving our patrons the opportunity to utilise their deposit at a future date, if there is a need to cancel their booking more than a month prior to arrival. Normally, we would allow a 6 months’ window in which to use said monies. During the height of Covid activity, this policy was revised to allow enough time to rebook under the unfolding circumstances. We have now returned to our 6 month booking window. Please note that, where guests do not show on the day of arrival, all monies paid will be subject to forfeiture. Where a guest cancels up to a week prior to arrival, all monies paid will be subject to forfeiture. Should a party decide to depart prior to notified leaving dates, any monies not utilised, will be forfeited. Thereafter, as gesture of goodwill, if any reimbursement is agreed and/or granted, it is strictly by the discretion of, authorisation and/or approval by the Property Owner. Each case will be reviewed, discussed and decided on an individual basis. The decision of the Property Owner is considered final and absolute.

We ask for details of your photographic ID (this can be a passport, Government issued ID cards or Driving Licence). We also ask for an email address and telephone number to reach you on and an emergency telephone number in your home country, to be kept in case of emergencies. All of these requirements are designed to help your stay be as smooth and enjoyable as possible. At your check-in (or a day after your contactless check in) we are required to check the card used to make payment and for you to sign the credit card payment slip. This is to minimise fraudulent activity and protect you, our guests. If you use a card to pay for your stay that would not be available at check-in, you will need to inform us of this when completing your Guest Registration/Damage & Breakage Policy form.

One of our Staff members will be at Cumber's to meet and greet you and provide you with one or two set of keys (depending on the number of guests) and your request. With recent Covid19 protocols, where possible, for the enhancement your overall safety and well-being, we offer a contact less check in process. However, visual check of your ID is necessary and the credit card slip created in support of your booking, needs your signature.

Our House Rules are contained within our Guest Guide & Condo Operation Manual (copy of which is attached to your Reservation Confirmation email). On our website, on the ‘book a condo’ page and within the footer of our website page (www.cumberstropicalapartments.com or www.cumbersbarbados.com)

Our team has a wealth of local knowledge and love to share their favourite local spots, eateries, convenience stores, restaurants and cool places to chill out and relax. We can also recommend/book catamaran cruises or evening dining shows for you – hopefully at a negotiated reduced price! Just ask. In addition, there is a ‘things to do’ brochure display in the Office. You can take away any brochures needed to aid you to have as much fun as possible!

At Cumber’s no deposit amount is taken at this stage. Once our Damage & Breakage form is completed, we keep this information on file until 14 days after your departure. Should there be any damage that occurred during the period of your stay, it is requested that you inform the office at such time. Details of payment can then be discussed. If, damage is detected after departure a notification email will be sent containing the cost of repairs or replacement. Your credit card details will then be used to acquire payment of the same.

Our standard check-in time is 2pm to 6pm our time, however, we are happy to accommodate other requests where possible. It is requested that any check-ins after 6pm be notified so that we may either be present or to provide you with the locked key box passcode (located to the left of the Office door)

As previously stated, our normal check in times are from 2pm – 6pm. We understand that sometimes your plans mean that you arrive very early morning to Barbados. If this is the case, please let your request be known at the time of booking. Very early morning check-ins from 12.30-6.29am to standard check in time (2pm) are subject to availability and authorisation from Management and you will be required to book for that night. Any changes to your expected check in time, should be notified at least one week prior to arrival, so that we may find a solution, depending on condo availability. Revision to early check-in terms. Should a guest require an early check-in from 6.30 am up to standard check in time (2pm) a fee of $50 USD or $100 BDS is payable to facilitate this request. It is subject to availability and should notified on booking your stay with us.

If you require a check-in after 6pm our time, please contact us in plenty time to facilitate your request and we will inform you of the measures needed to fulfill your request.

At Cumber’s you will find supplies of extra linen and towels in the individual wardrobes. With recent updates within Cumber’s we have added extra washing machines in most of the condos. For those without, we have supplied extra laundry facilities on the complex to allow the washing of towels, linen and personal items. There is no cost for this service. All that is needed is the purchase of your laundry detergent. Previously, we have found that our guests prefer not to have their space and time taken up with housekeeping services. They prefer to do it themselves. Housekeeping for some was an option for a small charge. However, since the outbreak of Covid-19, we have been directed and advised about the length of time we must to allow after check out, before we can commence clean up. Therefore, with regret, we are no longer able to offer housekeeping services during occupation of the condominium. We do have, as standard, supplies of mops, buckets, brooms and dust pans etc within each condo. In addition, as part of our Covid-19 Response Action Protocol we have introduced an extra supply of hand soap, disinfectant spray and cleaning cloths to aid you to combat of the spread of the Coronavirus.

It is our hope that there is not a problem to report during your stay. However, should you have any concerns, our team is on hand to deal with them. Frequently, asked things such as ‘How to light the oven?’ or ‘How to operate the TV or Cable box’ Or ‘How to operate the AC unit?’ etc. can be found in Guest Guide & Condo Operation Manual.

In case of emergency, please contact the authorities first and then let us know. Emergency numbers are contained within the Guest Guide & Condo Operation Manual, including 24 hour clinic number and address. If it is a major maintenance issue, our emergency number is for any issues that require immediate attention. Either ring 4285597 or WhatsApp 1-246-2476814